Case Studies

Through our national Network of Affiliates, the following are examples of results that a few of our clients have achieved. While we developed and facilitated the process, these results were designed and generated by the employees of their respective organizations; therefore the buy-in was very high, the gains were maintained, and the satisfaction levels grew significantly.


Case 1: Aftermarket Auto Retailer

Challenges: High personnel turnover, unable to pay vendors, possibility of closing locations.

Action: Leadership development process for owner and a Strategic Planning Process, which redefined the business and positioned the company for profitable growth.

Result: All locations remained in business and were profitable in several months. This client was able to re-negotiate term-loans due to the detailed business plan.

Case 2: Construction Management

Challenges: Stagnant company growth—unable to grow beyond 100 employees

Action: Implemented Strategic Planning Process, Leadership development process for executives, Management development process for managers, and Team Leadership development process for Supervisors.

Result: Doubled staff in two years, turnover has been reduced, and annual revenue targets continue to be surpassed.

Case 3: Family Owned Electrical Contracting Business

Challenges: Company was struggling through an ownership transition from father to son. Bottom line results remained flat.

Action: Customer Loyalty development process for staff, Management development process for owner to facilitate succession.

Result: Bottom line performance exceeded expectations, achieved double digit growth in service side of business, and business growth enabled the acquisition of another business.

Case 4: Food Processing Equipment Manufacturing

Challenges: Leadership of organization was young and needed grooming, owner wanted sons to move into key leadership roles, and company was stuck at $10 million in sales for seven years.

Action: Leadership development process for key leaders.

Result: Grew to $16 million in sales.

Case 5: Healthcare Organization

Challenges: Organization was seeking leadership development for their senior team to help with their poor communication.

Action: Used D.I.AL.O.G. (organizational evaluation instrument) to bring additional alignment to organization, Executive Leadership development process for senior team, and administered Attribute Index personal assessment tool to each participant to help with team building and collaboration.

Result: Communication improved, discovered who their high performers were and who was struggling, and shifted job responsibilities based on those facts.

Case 6: Insurance Company and Broker

Challenges: Company was in need of a Strategic Plan.

Action: Implemented Strategic Planning process, Executive Leadership development process, Management development process, and Leadership development process for staff members.

Result: Completed 95% of strategic plan initiatives, and the team is now functioning at a high level of alignment.

Case 7: Stock Broker

Challenges: He was disorganized, taking on too much work outside of his strengths, and was losing opportunities due to inability to delegate some of his responsibilities.

Action: Over time he was coached through the Leadership Development process, Sales Development process, Strategic Planning process, and Time Strategies Development process.

Result: He is more organized, has an improved relationship with administrative assistant, has begun delegating work, has more time for big-ticket clients, and has helped to grow his client’s investment portfolios from $4M to $8M.

Case 8: Stone Fabrication Organization

Challenges: The company had an inexperienced management team, growth was stagnant, and the company was in the red financially.

Action: Executive Leadership, Customer Service, and Sales development processes for staff.

Result: The company has grown 400%, going from a $1M company to a $5M company.

Case 9: Medical Supply Manufacturer

Challenges: High sales personnel turnover, low new business generation.

Action: Leadership development process for sales managers

Result: Unintended sales turnover was reduced by 86%, with raw savings of $600,000. Higher caliber sales representatives were hired resulting in a reduced learning curve as measured by new business, which improved by 43%

Case 10: Service Company

Challenges: Three-year-old service company was under constant price pressure.

Actions: Implemented Strategic Planning Process which redefined their business and positioned the company for profitable growth. Instituted Customer Value Measurement process, which defined strengths and identified areas of limitations so that they could be immediately addressed. After three years with double-digit growth, used D.I.AL.O.G. organizational evaluation instrument to bring additional alignment to internal systems.

Result: Company recognized by national financial reporting network as "Most successful, non-internet IPO in 1998,” a 96% client retention rate, and lowest employee turnover within its industry.



Our Clients

Our clients range from sole proprietors to Fortune 100 companies. We work with non-profit and government agencies. We are dedicated to empowering businesses and individuals to achieve positive results.

Our clients come first. Through our national Network of Affiliates, we’ve had an even greater impact on individuals and organizations across the globe.

Our Clients

Ace Hardware
Airlite Plastic Company
Alfa Laval Marine & Power
American California Bank
American Paper Products Corporation
American Thermal Windows
Arc Electric, Inc.
Athletix, Inc.
Atlantic Packaging, Ltd.
Bergen Pines Hospital
Big Brothers/Big Sisters
Bradshaw Company
Bridal Superstore
Business Network International
Cellular One
Central N.J. VNA
Central Money
The Children’s Hospital
Civic Bank
CNA Insurance
Columbia Credit Union
Computer Systems, Inc.
Comstock & Theakson, Inc.
Conestoga Wood Specialties
Conservative Savings Bank
Creative Arts
Crowley Volkswagen
Daimler Chrysler
Data Transmission Network
Data-Tech Institute
The Dental Health Center
Douglas County Bank & Trust
DFW Airport
Dresser-Rand Services Division
EBSCO Industries, Inc.
ECL Consulting, LLC
ExxonMobil Chemical Company
First Federal Bank
Frito-Lay, Inc.
Gil Byrn Productions
John’s Hopkins University
J.W. Goodliffe & Son
Harrah’s Entertainment
Hewlett Packard
High Cotton Direct Marketing
Holmes Electric Company
Howard Johnson’s
Hudson City Bank
Intermagnetic Corporation
Johnson & Johnson
Kean College of N.J.
G. Robert Keeling Architect
Kent Myers & Associates
Kerr Plastics
Kober Financial Corp.
Kohl’s Food Stores
Laboratory of Pathology
Landmark Real Estate
Mack Trucks
Majestic Mortgage
McKinney/Fridl Architects
Metromont Concrete
Mitsubishi Consumer Electronics
Morgan Stanley Dean Witter
The National State Bank
Norstar Telecommunications
Northern Natural Gas
OLFLEX Wire & Cable
Plastics Distributors Company
Presbyterian Medical Center
R.S. Rowe Financial Printers
Sandler Sales Institute
Sandone Tire & Battery
Seagrams Corporation
Serenta Beach Club
SHI-APD Cryogenics
Silver Mining Company
Soil Testing Engineers
Stauffer Chemical Company
St. Mary’s Hospital
St. Peters College
Statewide S&L
Superfresh Food Markets
Tasco Corporation
THORSMAN & Company
Time Warner Cable
Travel & Transport
TriState Sport Center
Tublar Products Company
Uni-Marts, Inc.
United AG Cooperation, Inc.
United Parcel Services
University of Toledo
Valley Products Corporation
Vanguard/Cellular One
Vatterott College
Washtenaw School District
Western Union
WRSC Radio
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